FAQ

Frequently Asked Questions

The Data Tag is usually on the outside of the equipment.

Preventative Maintenance

Compressor, Heat Exchanger, Motor, Thermostat, Evaporator, and Coil

Indoor Air Quality

Once in Spring, and another in Fall.

14 Seer. The higher seer, the better efficiency.

It depends on the type of filter, but once a month.

Turn off your unit at the thermostat or breaker.

Have regular maintenance checks and change filters before they get clogged up.

There are a lot of reasons; most of which would need a technician to fix.

One simple fix, is to change your filter if it is dirty.

Something common is that it might have a leak causing loss of refrigerant.

Install a UV light; an electronic air cleaner, and possibly a high Merv air filter.

January 2025

R32 and R454b

yes, always.

Turn your gas off and call the gas company or your certified HVAC company.

Turn off unit and call HVAC company. It could be a possible motor going out or a belt getting hot.

Turn off your unit at the thermostat or breaker.

Call HVAC company. There is a possible clogg or another issue, like low on refrigerant and frozen.